International  Ordering







International Ordering Options

1) Online Credit Card Orders - We are transitioning to a different online ordering system.
    Please order from one of our Resellers.
    Apologies for the inconvenience.

2) Corporate Purchase Orders
    Please contact us by Email before sending a purchase order!
  We will not honor international Purchase Orders without prior approval
 * Please send PO's as Email attachement-(preferred) for review and approval.  Alternatively, you can
    fax your PO (+1 530-677-7690), but please make sure the fonts are large enough to be readable.
 * Please make sure your Purchase Order is 100% ENGLISH language only..
     Non-english information on purchase orders may delay order processing.
 *  To avoid shipment delays, we prefer to ship on your FedEx account number.
        Please include acct number, desired shipment method,  and confirming Email address on the PO;
        Your shipment Tracking Number will be emailed when your order is shipped.
*  UPS international bill-recipient shipments require your billing postal code; please include this information.
 * For PO or other ordering inquries, please contact our business office via Email:   Sales@demoboard.com
 * Note that Wire Transfer invoice payments require additional  $20. USD charge for bank fees,
    and these will be added to the invoice.

International Shipping Options
1) USPS International Priority Mail  is not recommended for international  shipments, and we are no longer supporting this shipment option.
 
2) Federal Express and other Shipping Carrier Options: (recommended)
* For Purchase Orders and FedEx shipping,  please provide your FedEx account number and/or detailed
      shipping instructions on the Purchase Order.
 * International customers will be solely responsible for applicable taxes, duty, and/or any brokerage fees if imposed.
    (Additional fees/taxes may be due upon shipment delivery, based on shipment value; please contact your shipment carrier).
        (Note: United Parcel Service  international bill-recipient shipping may also be available; please check
          with your country UPS agent to confirm before ordering and email us to advise you wish to ship with UPS).

International Payment Options

1) Online Credit Card Orders - We are setting up a new ordering system; Please order from one of our Resellers.
    Apologies for the inconvenience.

2)  Corporate Checks - Please make invoice payment in US Dollars
      * Mail invoice payment, payable to: The Boardshop.
                                                   65 Washington St.,  # 190
                                                     Santa Clara,  CA  95050
3)  Wire Transfer (Addn'l $20-30 USD charge added to invoice to cover wire transfer bank fees).
       * Please Email us regarding these payment options.
       * Note: For International Wire invoice payments, we must add minimum $20.00 USD to invoices to cover
         bank fees associated with international wire transfer payment transactions.
          Please pay invoices in full to help us offset the cost of these bank fees.

Returns Policy
1) All international returns are subject to a  15% returns processing fee and we do not refund shipping.
    Return shipping  is the responsibility of the customer and must be by tracable carrier to insure credit.
    Please email us for return authorization.   Returns are not accepted after 90 days from sale date.

Please do not send questions or general correspondence by fax!    Please inquire via Email

We offer quantity discounts for 10 or more units ordered.  Inquire for quantity pricing to <sales@demoboard.com>
We will notify you immediately via Email  if the product(s) you have ordered are not available.
Normally, orders are processed and shipped within 3 business days (we will advise if any delays via email).
Using our online orderform and credit card payment allows the fastest processing of your order.

If you have questions about ordering, then please email us at  sales@demoboard.com
For technical questions, please email  us at support@demoboard.com  (please .cc sales@demoboard.com)

  Back to Main Ordering page

  The Boardshop
   65 Washington  Street,  #190
   Santa Clara, Ca  95050  USA
   http://www.demoboard.com
   sales@demoboard.com
PO Fax:  530-677-7690

   Sep 20, 2015